Complaints Procedure

It is in everyone’s interest that concerns and complaints are resolved at the earliest possible stage. Many issues can be resolved informally, without the need to use the formal stages of the complaints procedure. Springhead School takes concerns seriously and will make every effort to resolve the matter as quickly as possible. The Complaints Procedure can be found on the ‘Policies’ page.

“All pupils are treated with respect and dignity”

OFSTED 2023

“They teach in a way which makes learning fun and my son is able to remember things we never thought possible until Springhead school.”

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“The most amazing children you could ever meet. What a inspirational bunch of young people.”

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